Our Premier Partners
"In the first 11 months after implementing the TRAX Platform, OnX grew our support revenue gross margin by over 15% in the US and over 30% in Canada. The TRAX platform was critical to this success. TRAX really helped us gain new customers as well."Director Inside Sales
OnX Enterprise Solutions, LLC
"The TRAX Platform has allowed us to scale our business by using technology that not only increases our efficiency, but is of great value to our customers. One of the best attributes of TRAX is the ability to house multi-vendor contracts and associated assets into a single repository, giving customers visibility to their entire data center environment without assistance from the manufacturers."Director Indirect Sales
"Our sales force, executive management and customers have benefited greatly from our implementation of TRAX. It has made a huge difference with how the maintenance team is viewed in the eyes of sales, management and our customers."VP Professional Services
"We’ve been able to grow our complementary maintenance renewal business by over 100% the past 18 months by leveraging the TRAX Platform application. It has given us account control that we did not have in the past."Director Asset Services
"TRAX provides a real value add for Edge, making it a differentiator when a customer is choosing a reseller partner. It makes contract and asset management simple while helping customers avoid lapses in coverage and providing valuable data for budgeting."Services Practice Director
ServTrax has been an industry leader in asset and support contract management for over a decade. Today, our partners use ServTrax to manage 2 million IT assets, components and software, from 150 different manufacturers, representing 10,000+ customers in 68 countries.
They say that necessity is the mother of all invention. ServTrax was founded in 2001 by a group of former reseller representatives and executives in an effort to simplify and improve the management of assets and associated contracts. Working closely with our customers, we created a robust web based asset management solution to replace their outdated, fragmented or manual tracking systems. The resulting ServTrax application allowed our partners, and their customers, to work more efficiently and drive down costs associated with asset maintenance and management.
For many organizations, creating and managing recurring streams of revenue from the sale of IT assets and their associated support contracts has become critical to the long term success of their business. That’s where we come in – ServTrax helps our partners operate more efficiently by providing a unified platform for the administration and management of IT assets and their related support contracts.
Early versions of the TRAX Platform focused primarily on the association between the management of service agreements and their related IT assets. As our customers’ business grew, we grew with them, providing them greater autonomy and control over their organizations’ data while creating a more predictable stream of revenue and delivering better customer service. What started out as a great tool became a hybrid managed service and eventually a comprehensive platform.
ServTrax is not just channel focused: we are channel exclusive. Our reputation for innovation, execution, and the highest levels of customer service are what separate us from our competition. Our customers will attest that the outcome of doing business with ServTrax is not only millions of dollars of profitable growth, but true value added market differentiation. If this sounds like the direction you are interested in taking your business, we gladly invite you to become the next member of the ServTrax family.